Shipping policy
Shipping Policy
Thank you for shopping with us! Here’s everything you need to know about our shipping process.
1. Processing Time
• Orders are processed within 1-3 business days after your order is placed.
• Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates and Delivery Times
• Standard Shipping: Estimated delivery within 9-14 business days. Rates vary based on location and order weight.
• Express Shipping: Estimated delivery within 2-3 business days. Additional charges apply for express shipping.
• Free Shipping: We offer free standard shipping on orders over [Insert Amount].
3. International Shipping
• We currently ship to worldwide .
• Delivery times and costs for international shipping vary based on destination and shipping method selected.
• Please note that international customers are responsible for any customs fees, duties, or taxes that may apply.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.
5. Lost or Delayed Shipments
• If your order is delayed or lost in transit, please contact our Customer Service team at nomade ode.shop@gmail.com • We are not responsible for shipping delays due to customs or other unforeseen circumstances.
6. Address Changes
Please double-check your shipping address before completing your purchase. We cannot reroute packages once they have been shipped.
7. Returns and Refunds
If you are unsatisfied with your purchase, please refer to our Return Policy for information on returns and refunds.
Contact Us
If you have any questions regarding shipping or need assistance, don’t hesitate to reach out to our Customer Service team.